TERMS OF SERVICE

1. Overview

This website is operated by Hyo Store (“we”, “us”, “our”). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, and content contributors in Australia, the United States, Canada, the European Union, and other regions where we ship. If you do not agree to these Terms, you must not use this website or our Service.

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. Your continued use of the website after any changes are posted constitutes acceptance of those changes.

2. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including, without limitation, copyright laws and consumer protection laws).

You must not transmit any worms, viruses, or any code of a destructive nature. A breach of any of the Terms will result in an immediate termination of your access to the Service.

3. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time.

You understand that your content (excluding payment card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission. Section headings are for convenience only and do not limit these Terms.

4. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

5. Products, Pricing and Availability

All prices, product descriptions, images, and availability shown on our site are subject to change at any time without notice.

We reserve the right to limit the quantities of any products that we offer and to restrict sales to any person, geographic region, or jurisdiction where selling or shipping is not commercially or legally feasible (for example, certain regions in the US, Canada, EU, or Australia).

Product images (including AI‑generated or studio images) are for illustrative purposes and may not perfectly represent colours or details on every device. Minor variations in colour or appearance do not automatically constitute a defect.

6. Orders, Payment and Taxes

When you place an order, you are offering to purchase products from us under these Terms. We may accept or reject any order at our discretion, including for reasons such as suspected fraud, incorrect pricing, or stock unavailability.

You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. You are responsible for keeping your account details (including email and delivery address) up to date.

Prices are typically shown in the currency indicated on the site (for example AUD, USD, CAD, EUR). Depending on your location, additional taxes, customs duties, or import charges may apply and are your responsibility unless stated otherwise at checkout.

Payment is processed securely through third‑party payment providers (such as Shopify Payments, PayPal, Stripe). We do not store full card details on our servers.

7. Shipping, Delivery and Risk

Shipping methods, delivery times, and fees are described on our website or at checkout. Any delivery timeframes provided are estimates only and are not guaranteed, especially for international shipments.

Risk of loss or damage to the products passes to you when the order is delivered to the shipping address you provided or when accepted by the carrier if you arrange your own shipping. Title to the products passes to you once full payment has been received.

You are responsible for providing a correct and complete delivery address. We are not liable for delays or losses due to incorrect addresses, customs delays, or events outside our reasonable control (for example, strikes, natural disasters, carrier disruptions).

8. Returns, Refunds and Cancellations

Your rights regarding order cancellation, returns, exchanges, and refunds are set out in our separate Return & Refund Policy, which forms part of these Terms.

Nothing in these Terms limits your rights under any non‑excludable consumer protection laws that apply in your country (for example, the Australian Consumer Law for Australian consumers, or mandatory EU consumer laws for EU customers).

9. Third‑Party Services and Links

Our store is hosted on Shopify, which provides the e‑commerce platform that allows us to sell our products to you.

We may use third‑party tools and services (payment gateways, shipping carriers, analytics, marketing platforms). These third parties may have their own terms and privacy policies governing how they process your information and provide their services.

Our site may also contain links to third‑party websites. We are not responsible for examining or evaluating the content, and we do not warrant or assume any liability for any third‑party websites, products, or services. You use third‑party sites at your own risk.

10. User Content, Reviews and Behaviour

If you submit reviews, photos, comments, or other content (“User Content”) on our site or social channels, you grant us a non‑exclusive, royalty‑free, worldwide licence to use, reproduce, modify, publish, translate, and display such content in any media for marketing and promotional purposes.

You agree that your User Content will not violate any law or third‑party right, including copyright, trademark, privacy, or publicity rights, and will not be defamatory, obscene, hateful, or harassing. We may, but are not obligated to, monitor, edit, or remove User Content at our discretion.

You must not use the site or Service to:

• engage in fraudulent or misleading conduct;

• attempt to interfere with the security or proper functioning of the site;

• copy, scrape, or harvest data for competitive or commercial purposes without our consent.

11. Personal Information & Privacy

Your submission of personal information through the store is governed by our Privacy Policy, which explains how we collect, use, and protect your data in compliance with applicable laws (including GDPR, CCPA, PIPEDA, and Australian privacy requirements).

By using the site or placing an order, you acknowledge that you have read and understood our Privacy Policy.

12. Intellectual Property

All content on this site, including logos, graphics, text, product images, videos, and layouts, is owned by or licensed to Hyo Store and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any part of the site or its content without our express written permission, except where permitted by applicable law.

13. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content:

• for any unlawful purpose;

• to solicit others to perform or participate in unlawful acts;

• to violate any international, federal, provincial, state, or local regulations or laws;

• to infringe upon or violate our intellectual property rights or the rights of others;

• to submit false or misleading information;

• to upload or transmit viruses or malicious code;

• to collect or track personal information of others without consent;

• to interfere with or circumvent the security features of the Service or any related website.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the Service and all products delivered to you through the Service are provided “as is” and “as available”, without any express or implied warranties, except for any non‑excludable guarantees under applicable consumer laws (including the Australian Consumer Law and mandatory EU consumer rights).

We do not warrant that the Service will be uninterrupted, timely, secure, or error‑free, or that any defects will be corrected.

15. Limitation of Liability

To the maximum extent permitted by law, Hyo Store and its owner, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or loss of data, arising from your use of the Service or any products purchased through the Service.

Nothing in these Terms is intended to exclude or limit any rights or remedies you may have under non‑excludable consumer protection laws in your jurisdiction.

16. Indemnification

You agree to indemnify, defend, and hold harmless Hyo Store and our owner, affiliates, partners, officers, directors, agents, contractors, service providers, and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or third‑party rights.

17. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. This shall not affect the validity and enforceability of any remaining provisions.

18. Termination

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by stopping use of our site and, if applicable, closing your account. If, in our sole judgment, you fail to comply with any term or provision of these Terms, we may terminate this agreement and deny you access to the Service at any time without notice.

Obligations and liabilities incurred prior to the termination date shall survive termination.

19. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia, without prejudice to any mandatory consumer protection laws that apply in your country of residence (such as EU consumer law for EU customers or local laws in the US or Canada).

20. Contact Information

Questions about the Terms of Service should be sent to:
Email: support@hyostore.com